No data CQG after 9:30 am est today

[postalman]

Very strange on Ninjatrader 7, today no data starting exactly at 9:30 am EST, CQG says im connected but the AMP CQG connection option is greyed out/

[NinjaTrader_Heath]

Hello postalman,

Thank you for your post.

Please note that several futures contracts for the 12-19 contract expired at 9:30 am EST today, I'ts possible that you're looking at an expired contract.

If you're looking at a 12-19 contract for the CME group please follow the instructions below to roll over your instruments to the correct contract.

• From within the NinjaTrader Control Center window select the menu Tools> Instrument Manager
• Highlight the contract you wish to rollover on the left side of the Instrument Manager window
• Press the '>' button (the instrument will disappear from the list)
• Press the '<' button and the instrument should re-appear with the front-month expiration date
• Select 'OK'
• Select the updated contract in the Instrument drop-down menu within your currently opened windows (Charts, SuperDOMs, etc).

I have provided a link below to our Help Guide that goes over rolling over a futures contract.

• http://www.ninjatrader.com/support/h...es_contrac.htm

To view contract rollover, expiry dates, and other trading events click the link below.

• http://ninjatrader.com/blog/trade-desk-calendar/

Please let us know if we may be of further assistance.

[jong21]

Hello postalman,

Thank you for your post.

Please note that several futures contracts for the 12-19 contract expired at 9:30 am EST today, I'ts possible that you're looking at an expired contract.

If you're looking at a 12-19 contract for the CME group please follow the instructions below to roll over your instruments to the correct contract.

• From within the NinjaTrader Control Center window select the menu Tools> Instrument Manager
• Highlight the contract you wish to rollover on the left side of the acmarket Instrument Manager window
• Press the '>' button (the instrument will disappear from the list)
• Press the '<' button and the instrument should re-appear with the front-month expiration date
• Select 'OK'
• Select the updated contract in the Instrument drop-down menu within your currently opened windows (Charts, SuperDOMs, etc).

I have provided a link below to our Help Guide that goes over rolling over a futures contract.

• http://www.ninjatrader.com/support/h...es_contrac.htm

To view contract rollover, expiry dates, and other trading events click the link below.

• http://ninjatrader.com/blog/trade-desk-calendar/

Please let us know if we may be of further assistance.

I was looking at the expired contract. Thank you

[NinjaTrader_Heath]

Hello jong21,

You're quite welcome, please let us know if you need any additional assistance.