Is there some sort of a reset that needs to occur?
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NinjaTrader
No feed in live account
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No feed in live account
I recently left my live account inactive and it fell below the required balance and my UID got stopped. I have refunded the account and a now able to log in but am not getting any data feeds. When I log into the temp demo account I set up whilst waiting for the funds to drop, it works fine.
Is there some sort of a reset that needs to occur?
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Hello,
Thank you for your post. This indicates the data is not enabled on the account-side. You will need to contact your broker to enable the needed-real-time data.
If needed, NinjaTrader Brokerage teams contact information may be found via the below link.
If you have any questions, concerns or feedback, or want to open an account, we're here to help. Click here to find the appropriate contact for your needs!
Let us know if we may assist further.Eric B.NinjaTrader Customer Service
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Thanks Eric. It was a demo account so I thought everything would have been there. No issues. I just posted another thread re no feed on my live account can you have a look at it. I will send you my account details right away. Its the first one in the queue under latest
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