Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

XFJ_ASX and XMJ_ASX not populating Market Analyser cells

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    XFJ_ASX and XMJ_ASX not populating Market Analyser cells

    I've come across a problem of XFJ_ASX and XMJ_ASX Australian Indices not populating Market Analyser cells in NT7 - Other Australian Indices appear to be working.
    This issue is not present on the NinjaTrader 8 platform and on rare occasions it will work properly in NT7.
    My data feed is through Interactive Brokers - Hoping someone can resolve this issue for me.

    Click image for larger version

Name:	Data issues XFJ and XMJ - NinjaTrader 7.png
Views:	315
Size:	39.1 KB
ID:	1053240

    Eric

    #2
    Hello,

    Thank you for your post.



    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

    Include ticket number 2119336 in the body of the email.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by WHICKED, Today, 12:45 PM
    2 responses
    18 views
    0 likes
    Last Post WHICKED
    by WHICKED
     
    Started by GussJ, 03-04-2020, 03:11 PM
    15 responses
    3,275 views
    0 likes
    Last Post xiinteractive  
    Started by Tim-c, Today, 02:10 PM
    1 response
    8 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by Taddypole, Today, 02:47 PM
    0 responses
    3 views
    0 likes
    Last Post Taddypole  
    Started by chbruno, 04-24-2024, 04:10 PM
    4 responses
    51 views
    0 likes
    Last Post chbruno
    by chbruno
     
    Working...
    X