Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

problems with sim account balance

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    problems with sim account balance

    I am not able to reset sim account balance. With every attempt it locks up. I get a pop up that says that Ninja must close, a file has been written to the trace. Re start Ninja and send to support. When I follow this procedure the program locks and becomes non responsive. I have removed Ninja and downloaded with no luck. What next?

    #2
    Hi Craig,

    Please uninstall NT, uninstall .NET 2.0, delete My Documents\NinjaTrader 6.5 folder, clear internet browser cache (important), reinstall .NET 2.0, reinstall NT.

    WARNING: Deleting the My Documents\NinjaTrader 6.5 folder will result in the loss of all indicators, strategies, data, workspaces, etc. Backup what you want to preserve first.
    Josh P.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    105 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Started by M4ndoo, 04-20-2026, 05:21 PM
    0 responses
    145 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by M4ndoo, 04-19-2026, 05:54 PM
    0 responses
    71 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by cmoran13, 04-16-2026, 01:02 PM
    0 responses
    125 views
    0 likes
    Last Post cmoran13  
    Started by PaulMohn, 04-10-2026, 11:11 AM
    0 responses
    79 views
    0 likes
    Last Post PaulMohn  
    Working...
    X