Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

problems with sim account balance

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    problems with sim account balance

    I am not able to reset sim account balance. With every attempt it locks up. I get a pop up that says that Ninja must close, a file has been written to the trace. Re start Ninja and send to support. When I follow this procedure the program locks and becomes non responsive. I have removed Ninja and downloaded with no luck. What next?

    #2
    Hi Craig,

    Please uninstall NT, uninstall .NET 2.0, delete My Documents\NinjaTrader 6.5 folder, clear internet browser cache (important), reinstall .NET 2.0, reinstall NT.

    WARNING: Deleting the My Documents\NinjaTrader 6.5 folder will result in the loss of all indicators, strategies, data, workspaces, etc. Backup what you want to preserve first.
    Josh P.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by rhyminkevin, Today, 04:58 PM
    3 responses
    48 views
    0 likes
    Last Post Anfedport  
    Started by iceman2018, Today, 05:07 PM
    0 responses
    5 views
    0 likes
    Last Post iceman2018  
    Started by lightsun47, Today, 03:51 PM
    0 responses
    7 views
    0 likes
    Last Post lightsun47  
    Started by 00nevest, Today, 02:27 PM
    1 response
    14 views
    0 likes
    Last Post 00nevest  
    Started by futtrader, 04-21-2024, 01:50 AM
    4 responses
    50 views
    0 likes
    Last Post futtrader  
    Working...
    X