NT error

[mate41]

Sorry, this is not an indicator error.
-1: I have an error loading history from ib without any reason on a demo NT.
-2: There is a "pending" order i can't cancel or delete. Freezed ??
So i reinstalled NT7 and this error is still there.
In the log i have following message:
Requested market data is not subscribed. Error&NYSE/STK/Deep 354.
On my TWS i don't have any problem, all NYSE tickers are there and run.

[NinjaTrader_Joydeep]

Hello mate41,
Can you please send the log and trace files to support[AT]ninjatrader[DOT]com

• You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
• The log file will be named "log.YYYYMMDD.txt"

• You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
• The trace file will be named "trace.YYYYMMDD.txt"

Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

Also please let me know the exact time when you have submitted the order.

I look forward to assisting you further.

[mate41]

I can't remove this order !

[NinjaTrader_Joydeep]

Hello mate41,
If you try resetting the Sim101 account then are you able to remove the order.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account.

• From the NinjaTrader Control Center window select the menu Tools > Options
• Select the "Simulator" tab
• Press the "Reset" button