Impossible Connection

[Pcomm69]

Hi

I have a real key licence since 1 years

Subitly I can t connect Ninjatrader this mornig

Could you verify your europeans sever ?

Thanks

Pierre from France

[NinjaTrader_Bertrand]

Bonjour Pierre, we're not seeing any issues on the license servers here - can you please recheck after a reboot of your PC and modem/router?

[Pcomm69]

Recheck and reboot done

Ninjatrader say : "login failed"
I am in "Dorman-Mirus"

[NinjaTrader_Bertrand]

Thanks, can you please contact us via Help >> Mail to Support to review your trace / logs files closely?

[Pcomm69]

that will be done in the instant

[NinjaTrader_Bertrand]

Thanks, will check into it.