Impossible Connection

Pcomm69

Junior Member

Join Date: Nov 2010

Posts: 131
#1

Impossible Connection

09-20-2012, 03:32 AM

Hi

I have a real key licence since 1 years

Subitly I can t connect Ninjatrader this mornig

Could you verify your europeans sever ?

Thanks

Pierre from France
Tags: None
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#2

09-20-2012, 03:54 AM

Bonjour Pierre, we're not seeing any issues on the license servers here - can you please recheck after a reboot of your PC and modem/router?
Comment
Pcomm69

Junior Member

Join Date: Nov 2010

Posts: 131
#3

09-20-2012, 04:11 AM

Recheck and reboot done

Ninjatrader say : "login failed"
I am in "Dorman-Mirus"
Comment
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#4

09-20-2012, 04:17 AM

Thanks, can you please contact us via Help >> Mail to Support to review your trace / logs files closely?
Comment
Pcomm69

Junior Member

Join Date: Nov 2010

Posts: 131
#5

09-20-2012, 04:25 AM

that will be done in the instant
Comment
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#6

09-20-2012, 04:26 AM

Thanks, will check into it.
Comment

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