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Problem with open order
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Problem with open order
Hello, since a few days ago an open sales order appeared to me that there is no way to eliminate it, I have tried everything without any luck. It only disappears or appears when I click "chart trader" ... any solution?
Thank you.Last edited by punkiy2111; 05-19-2020, 05:49 AM.Tags: None
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Hello punkiy2111,
Thank you for your note.
This would be a stuck simulation order and we recommend that you reset your SIM 101 account.
Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account. (This can take longer depending on the size of your database file and your system.)- From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
- Press the 'Reset' button.
- If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)
Please let us know if we may be of further assistance.
JimNinjaTrader Customer Service
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