Problem with open order

[punkiy2111]

Hello, since a few days ago an open sales order appeared to me that there is no way to eliminate it, I have tried everything without any luck. It only disappears or appears when I click "chart trader" ... any solution?
Thank you.

[punkiy2111]

[NinjaTrader_Jim]

Hello punkiy2111,

Thank you for your note.

This would be a stuck simulation order and we recommend that you reset your SIM 101 account.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account. (This can take longer depending on the size of your database file and your system.)

• From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
• Press the 'Reset' button.
• If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)

Please let us know if we may be of further assistance.

[punkiy2111]

Solved! Thanks

[punkiy2111]

Clear history box where is it?

[NinjaTrader_Jim]

Hello punkiy2111,

I have attached screenshots showing where the Clear History check box is.

We look forward to assisting.