Range bar data changes on chart refresh

pezza3452

Junior Member

Join Date: Feb 2016

Posts: 25
#1

Range bar data changes on chart refresh

07-19-2016, 10:57 AM

Hi, i have an issue where i refresh my range bar chart and data changes. This is a serious problem as live data is different to historical data. So in live i may get a buy signal - i refresh the chart and according to my rules there is no longer a buy signal. This means backtesting data is unreliable and useless. This can't be acceptable? I'm using FXCM as my data provider.

Any help would be great

cheers
Tags: None
NinjaTrader_RyanM

NinjaTrader Customer Service

Join Date: Nov 2015

Posts: 507
#2

07-19-2016, 12:28 PM

pezza3452,
Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the email body: ATTN RyanM
http://ninjatrader.com/support/forum...ad.php?t=87476
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