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ChartTrader modifying order erratic

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    ChartTrader modifying order erratic

    Hi,

    when modifying the price of an existing order, the ghost order jumps all over the place while I hold the cursor steady. It's impossible to use like this because the new price could be anywhere.

    I created a mp4 file to demonstrate, but can't upload it.

    #2
    Hello,

    Thank you for contacting us to report the issue.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include the mp4 file you are referring to, a link to this forum thread, and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.201501001.XXXX.txt'.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      Sent the email and attachments.

      Comment

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