Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

ChartTrader modifying order erratic

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    ChartTrader modifying order erratic

    Hi,

    when modifying the price of an existing order, the ghost order jumps all over the place while I hold the cursor steady. It's impossible to use like this because the new price could be anywhere.

    I created a mp4 file to demonstrate, but can't upload it.

    #2
    Hello,

    Thank you for contacting us to report the issue.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include the mp4 file you are referring to, a link to this forum thread, and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.201501001.XXXX.txt'.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      Sent the email and attachments.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by lightsun47, Today, 03:51 PM
      0 responses
      4 views
      0 likes
      Last Post lightsun47  
      Started by 00nevest, Today, 02:27 PM
      1 response
      8 views
      0 likes
      Last Post 00nevest  
      Started by futtrader, 04-21-2024, 01:50 AM
      4 responses
      44 views
      0 likes
      Last Post futtrader  
      Started by Option Whisperer, Today, 09:55 AM
      1 response
      13 views
      0 likes
      Last Post bltdavid  
      Started by port119, Today, 02:43 PM
      0 responses
      8 views
      0 likes
      Last Post port119
      by port119
       
      Working...
      X