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NinjaTrader
data issue kinetick
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Hello benrock,
Thank you for your post.
I was not able to recreate a difference in price between NinjaTrader 7 & 8 when testing here. Could you please restart both applications then reconnect to Kinetick and check real-time data on ES 06-15 once again and tell me if you are still seeing differences between the two versions?KyleNinjaTrader Customer Service
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Hello,
Thank you for getting back to me.
Data should be live provided that your Kinetick account's subscriptions include live data. There is no setting within NinjaTrader 8 which should cause data to be delayed.
Are you connecting to two different Kinetick accounts or a single account?
When testing here, I had connected to the same Kinetick account in both NinjaTrader 7 & 8 on the same PC. Does this testing environment match your own or are you perhaps running NinjaTrader 7 & 8 on separate PC's?KyleNinjaTrader Customer Service
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Hello,
Please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message, please include the following:
1.) A link to this forum thread.
2.) A copy of the Config file which you will find in the Documents > NinjaTrader 7 folder.
3.) A copy of today's log and trace files:
You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.
The log file will be named "log.20150506.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.
The trace file will be named "trace.20150506.txKyleNinjaTrader Customer Service
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