Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
data issue kinetick
Collapse
X
-
Hello benrock,
Thank you for your post.
I was not able to recreate a difference in price between NinjaTrader 7 & 8 when testing here. Could you please restart both applications then reconnect to Kinetick and check real-time data on ES 06-15 once again and tell me if you are still seeing differences between the two versions?KyleNinjaTrader Customer Service
Comment
-
Hello,
Thank you for getting back to me.
Data should be live provided that your Kinetick account's subscriptions include live data. There is no setting within NinjaTrader 8 which should cause data to be delayed.
Are you connecting to two different Kinetick accounts or a single account?
When testing here, I had connected to the same Kinetick account in both NinjaTrader 7 & 8 on the same PC. Does this testing environment match your own or are you perhaps running NinjaTrader 7 & 8 on separate PC's?KyleNinjaTrader Customer Service
Comment
-
Hello,
Please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message, please include the following:
1.) A link to this forum thread.
2.) A copy of the Config file which you will find in the Documents > NinjaTrader 7 folder.
3.) A copy of today's log and trace files:
You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.
The log file will be named "log.20150506.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.
The trace file will be named "trace.20150506.txKyleNinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by cre8able, Yesterday, 01:16 PM
|
3 responses
11 views
0 likes
|
Last Post
by cre8able
Today, 08:28 AM
|
||
Started by Harry, 05-02-2018, 01:54 PM
|
10 responses
3,203 views
0 likes
|
Last Post
by tharton3
Today, 08:52 AM
|
||
Started by ChartTourist, Today, 08:22 AM
|
0 responses
6 views
0 likes
|
Last Post
by ChartTourist
Today, 08:22 AM
|
||
Started by LiamTwine, Today, 08:10 AM
|
0 responses
2 views
0 likes
|
Last Post
by LiamTwine
Today, 08:10 AM
|
||
Started by Balage0922, Today, 07:38 AM
|
0 responses
5 views
0 likes
|
Last Post
by Balage0922
Today, 07:38 AM
|
Comment