Unable to login (10001)(LoginFailed)

[Braulio]

About an hour ago, after trading all morning, Ninja disconnected from the NinjaTrader data server (64.202.118.179/31654) and started giving Unable to Login messages.

I have restarted Ninja several times with no success in connecting back in.

Are you having problems with the servers?

Thanks

[NinjaTrader_ChristopherJ]

Hello Braulio,

Thank you for you post.

The login process is unable to get to the Zen-Fire servers. Disable or configure firewalls and security software as needed until a connection can be made. Next please restart NinjaTrader and let me know if the issue persists.

[Braulio]

Restarted my 1.router + 2.modem + 3.computer. Working now.

Thanks Christopher

[NinjaTrader_ChristopherJ]

Glad to hear you are back up and running.

Have a great day!