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Unable to login (10001)(LoginFailed)

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    Unable to login (10001)(LoginFailed)

    About an hour ago, after trading all morning, Ninja disconnected from the NinjaTrader data server (64.202.118.179/31654) and started giving Unable to Login messages.

    I have restarted Ninja several times with no success in connecting back in.

    Are you having problems with the servers?

    Thanks

    #2
    Hello Braulio,

    Thank you for you post.

    The login process is unable to get to the Zen-Fire servers. Disable or configure firewalls and security software as needed until a connection can be made. Next please restart NinjaTrader and let me know if the issue persists.
    Christopher J.NinjaTrader Customer Service

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      #3
      Restarted my 1.router + 2.modem + 3.computer. Working now.

      Thanks Christopher

      Comment


        #4
        Glad to hear you are back up and running.

        Have a great day!
        Christopher J.NinjaTrader Customer Service

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