Warning message: You have 1 running strategy on a live account.

[pipal]

Hello,

Sometimes I got this error message but in fact I don't have any order etc on a live account. How I can fix this as this will come up again and again once it appears. Thanks.

[NinjaTrader_Jason]

Hello pipal,

Please note that the error indicates you have an automated strategy running, not that you have an active order. Can you please check the Control Center-->Strategies-tab for an active strategy and terminate it. Subsequently you should be able to switch to 'Global Simulation Mode'.

[pipal]

Thanks Jason. That sounds strange. I am not running automated strategy and the strategies tab is empty as shown on the image attached.

What can I do if I happen to run into that suitation? Any other workaround?

[NinjaTrader_Jason]

I suggest to perform a restart of NinjaTrader and check if the error persists when switching to 'Global Simulation Mode'.

[pipal]

Thanks Jason. That's what I have to do at the moment. But sometimes I just don't want to have a restart during a trading session, especially some tick data will go away after restart.

P.S. It happens again right now, pretty annoying.

[NinjaTrader_Jason]

Can you please check all your charts and check if they contain a running NinjaScript strategy.

When was the last time you started a NinjaScript strategy and how did you close it?

[pipal]

It's a recently installed NT7. I have never run a NinjaScript strategy, as I still run strategies on NT6.5.

The message disappears after restart, but it seems that it will come out again after a few hours of trading in the past few days.

[NinjaTrader_Jason]

Unfortunately, I am not sure why you experience that message. I suggest to perform an uninstall/re-install as per the instructions below.

Create a backup file to save all saved settings and data.

http://www.ninjatrader.com/support/helpGuides/nt7/creating_a_backup_archive.htm

Uninstall NinjaTrader 7 via the Windows Control Panel-->Add/Remove Programs (XP), Programs and Features (Vista).

Delete the (My) Documents-->NinjaTrader 7 folder. Do not(!) delete the NinjaTrader Backup folder.

Clear your browser cache and download and install NinjaTrader 7 at the link below.

http://www.ninjatrader.com/webnew/download_trading_software.htm

Start NinjaTrader and check if the issue persists. If not, please restore your settings and check again.