Zenfire feed dead a few minutes ago

[AlexJetski]

Not sure if this is just me, I lost quotes on all my charts TF CL 6E GC, and yet it says zenfire is connected with green.

[Radical]

I'm having the exact same problem.

[lookOutBelow]

It isn't just TF. Everything has frozen for me as well.

My faith in Zenfire is waning fast.

[NinjaTrader_Bertrand]

Guys, there are unfortunately intermittant ISP issues which are currently being looked into.

We'll provide an update when we have one - sorry for the inconvenience.

[Jurase]

Same here.

[floyd084]

Does location matter or is this effecting all zf users. I've been losing connection and then reconnecting every 5 min or so, latency is over 1second.

[Radical]

Does location matter or is this effecting all zf users. I've been losing connection and then reconnecting every 5 min or so, latency is over 1second.

Can I ask for the address of the server you're measuring latency to?

[AlexJetski]

Cl 6E and GC all back, Only TF has issues,

Thanks for update Bertrand.

[floyd084]

Not sure about the exact ip, im using the latency displayed on zf's beta webtrader. been reading about 1300ms. Im in boston, server in chicago.

[Radical]

Not sure about the exact ip, im using the latency displayed on zf's beta webtrader. been reading about 1300ms. Im in boston, server in chicago.

Thanks, I didn't realize they had a webtrader beta.

[lookOutBelow]

Guys, there are unfortunately intermittant ISP issues which are currently being looked into.

We'll provide an update when we have one - sorry for the inconvenience.

Is the same company that writes Ninja Trader somehow related to Zenfire?

[NinjaTrader_Bertrand]

ZenFire is a valued partner and connectivity provider option we offer for our platform, thus we try to provide updates on issues for our mutual customers when we're able to do so.

[floyd084]

latency dropping, problem might be fixed.

[NinjaTrader_Bertrand]

Correct Floyd, the issues should be resolved now - please all reconnect fresh and recheck connectivity.

[AlexJetski]

Thanks so much Bertrand, Everything back up to normality.

cheers