Announcement

**Radical** · 09-20-2010, 10:09 AM

I'm having the exact same problem.

**lookOutBelow** · 09-20-2010, 10:10 AM

It isn't just TF. Everything has frozen for me as well.

My faith in Zenfire is waning fast.

**NinjaTrader_Bertrand** · 09-20-2010, 10:12 AM

Guys, there are unfortunately intermittant ISP issues which are currently being looked into.

We'll provide an update when we have one - sorry for the inconvenience.

**Jurase** · 09-20-2010, 10:12 AM

Same here.

**floyd084** · 09-20-2010, 10:14 AM

Does location matter or is this effecting all zf users. I've been losing connection and then reconnecting every 5 min or so, latency is over 1second.

**Radical** · 09-20-2010, 10:17 AM

Originally posted by floyd084 View Post

Does location matter or is this effecting all zf users. I've been losing connection and then reconnecting every 5 min or so, latency is over 1second.

Can I ask for the address of the server you're measuring latency to?

**AlexJetski** · 09-20-2010, 10:18 AM

Cl 6E and GC all back, Only TF has issues,

Thanks for update Bertrand.

**floyd084** · 09-20-2010, 10:18 AM

Not sure about the exact ip, im using the latency displayed on zf's beta webtrader. been reading about 1300ms. Im in boston, server in chicago.

**Radical** · 09-20-2010, 10:20 AM

Originally posted by floyd084 View Post

Not sure about the exact ip, im using the latency displayed on zf's beta webtrader. been reading about 1300ms. Im in boston, server in chicago.

Thanks, I didn't realize they had a webtrader beta.

**lookOutBelow** · 09-20-2010, 10:20 AM

Originally posted by NinjaTrader_Bertrand View Post

Guys, there are unfortunately intermittant ISP issues which are currently being looked into.

We'll provide an update when we have one - sorry for the inconvenience.

Is the same company that writes Ninja Trader somehow related to Zenfire?

**NinjaTrader_Bertrand** · 09-20-2010, 10:26 AM

ZenFire is a valued partner and connectivity provider option we offer for our platform, thus we try to provide updates on issues for our mutual customers when we're able to do so.

**floyd084** · 09-20-2010, 10:48 AM

latency dropping, problem might be fixed.

**NinjaTrader_Bertrand** · 09-20-2010, 10:57 AM

Correct Floyd, the issues should be resolved now - please all reconnect fresh and recheck connectivity.

**AlexJetski** · 09-20-2010, 11:02 AM

Thanks so much Bertrand, Everything back up to normality.

cheers

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