Problems with 7.0.0.19 phantom orders

[NinjaTrader_Bertrand]

Thanks - please don't use ChartTrader for now as we believe this to be a key factor in the issue you unfortunately experiecend.

[mic.o8o]

so can i use the atm strat with the dom? Is this an NT7 issue only or 6.5 also? I am still unable to log into my broker acct with NT7 NT 6.5 is aok. Any suggestions?

[NinjaTrader_Jason]

Yes, you can use the ATM strategy in the SuperDOM - the issue only occurs in ChartTrader so far.

This is an issue in both NinjaTrader 6.5 and 7.

As per your live account in NinjaTrader 7, can you please make sure your live license is entered at Control Center-->Help-->License Key.

Connect to your live connection.

Subsequently uncheck 'Global Simulation Mode' at Control Center-->File.

You should now be able to select your live account in NinjaTrader and trade it.

[mic.o8o]

I am still having issues I was able to connect. I then closed and am trying to restart but nothing.

[NinjaTrader_Jason]

Are you able to get connnected after the restart of NinjaTrader?

What exact issues did you experience? Were you unable to uncheck 'Global Simulation Mode' or could it be the license key was not accepted?

[mic.o8o]

I am able to connect but it takes upwards of 15 mins.

[NinjaTrader_Jason]

Unfortunately I am not sure why it takes that long for the connection to be established on your end. Does it always take this long or did this change recently?

Are you now able to select your live account again?