B18 - bug report

[toddaclark]

Jason,

Have you noticed this in previous beta versions or only in B18?

Obviously, development needs to look at this immediately.
I want to be able to trade YM but now I can't get a YM chart to come up at all.
Any suggestions?

Todd

[NinjaTrader_Jason]

I did not notice this behavior in the previous beta versions. I have sent an email to Development. They are currently not in the office yet, but will be soon.

Are you unable to open a YM 09-10 chart without any indicators or drawing objects applied? If so, please tell me to what connectivity provider you connect.

[toddaclark]

dead in the water on YM, NQ and 6a

Jason,

When I open a new YM chart or a new 6A chart or a new NQ chart, I can see price bars but no subgraphs wills show and no fibs or horizontal lines will plot. SO AS FAR AS I CAN TELL, I'M DEAD IN THE WATER ON YM, 6A AND NQ UNTIL DEVELOPMENT FIXES THIS ISSUE.

Todd

[NinjaTrader_Jason]

Ok, so the issue also occurs when 'snap mode' is set to Bar, Price and Bar or disabled?

When 'snap mode' is set to Bar, Price and Bar or disabled on my end, charts function as expected. I can apply indicators in separate panels and apply drawing objects. I only experience issues with the charts when 'snap mode' is set to Price.

[toddaclark]

Jason,

The issue occurs if a chart gets put into "snap to price" mode. Disabled is fine. Snap to Bar is fine. I didn't check "snap to bar and price".

Once I put a chart in "snap to price" mode, I can no longer do anything with that financial instrument....no new charts work, no existing charts work for that instrument.

Luckily, my CL and ES charts are set to "snap to bar" mode and I will not change that snap mode. If I did change the snap mode on a CL chart or an ES chart, I would be dead in the water on those instruments as well.

There may be a very simple code tweak to fix this issue but it needs to be addressed immediately. I can't trade YM, 6a or NQ right now.

Todd

[NinjaTrader_Jason]

Yes I know and I have send an email to Development regarding this.

Are you unable to setup new charts with 'snap mode' disabled or set to Bar or Bar & Price?

[toddaclark]

Jason,

I just set up a new NQ chart. It opens with a default of "snap to bar". I guess they all do that. I've never noticed before. This may be one of the things that gets set when a person saves a chart template... not sure about that.

Anyway, this new NQ chart is broken even though it is set up as "snap to bar" . I can't draw anything on it. I can't add any subgraphs. The consequences of changing the snap mode on 1 NQ chart earlier this morning from "snap to bar" to "snap to price" has been that I can't do anything on any NQ chart - whether chart is existing already in my workspace or it's a new chart that I just set up.

The same is true for YM and 6a also... I've just chosen NQ randomly of the 3 broken instruments.

Todd

[NinjaTrader_Jason]

Can you please restart NinjaTrader and create a new workspace via File-->Workspaces-->New Workspace.

Subsequently create new charts and check if the issue persists.

[toddaclark]

Restarted Ninja
Set up a new workspace
Opened a new ES chart - chart is fine - indicators show up and drawing objects show
Opened a new NQ chart - chart is hosed - no subgraphs, no indicators, no fibs
Opened a new YM chart - chart is hosed - no subgraphs, no indicators, no fibs
Opened a new 6a chart - chart is hosed - no subgraphs, no indicators, no fibs
Opened a new CL chart - chart is fine

Whatever happened earlier when I switched from snap to bar to snap to price on a YM chart, a NQ chart and a 6A chart has affected all existing charts of those instruments within the same workspace, all new charts of those instruments within the same workspace AND even new charts in a new workspace.

If I could just find a way to "reset" and YM, NQ and 6a and get rid of whatever is affecting them, I would just never change the snap mode to "snap to price" again and that would at least solve my problem temporarily but I'm stuck.

BTW... I use zenfire data.

Todd

[NinjaTrader_Jason]

I do not experience such behavior on my end when I create a new chart. I suggest to uninstall/re-install NinjaTrader 7, so you will use a clean install.

Start NinjaTrader and create a backup file to save your settings and data.

http://www.ninjatrader.com/support/helpGuides/nt7/creating_a_backup_archive.htm

Uninstall NinjaTrader via the Windows Control Panel-->Add/Remove Programs (XP), Programs and Features (Vista).

Delete the (My) Documents-->NinjaTrader 7 folder. Do not delete the NinjaTrader backup folder.

Clear your browser cache and download & install NinjaTrader from the link below.

http://www.ninjatrader.com/webnew/download_trading_software.htm

Once NinjaTrader is re-installed, please start it and check if the issue persists when you create charts.

If not, please restore your backup file and check again.

[toddaclark]

I've got to trade now... I've missed all of the last 6 hours of trading dealing with this.

Please have development look at this let me know what they think.

If other people are experiencing the same issue (as reported earlier) then reinstalling ninja is probably just going to take up more of my time but not change the situation.

Todd

[NinjaTrader_Jason]

The issue occurred as soon as you set 'snap mode' to Price. When it remained on Bar, it did not cause any issues.

When using a new fresh installation without setting 'snap mode' to Price, you should be able to trade live without issues.

I have sent an email to Development.

[toddaclark]

Is "snap to price" something that saves as part of a chart template?

I think my YM chart was set to snap to price because I had set it that way sometime last week just to see how it was different than snap to bar.

Just to clarify...
What does snap to bar mean?
What does snap to price mean?
What does snap to bar and price mean?

Todd

[NinjaTrader_Jason]

Yes, the 'snap mode' setting will be saved in a chart template.

Please see the link below under 'Understanding snap mode' for information regarding the snap mode.

http://www.ninjatrader.com/support/helpGuides/nt7/working_with_drawing_tools__ob.htm

Disabled
Disables "Snap Mode" and allows the drawing object anchor point(s) to be placed anywhere on the chart

Bar
Sets the x-axis value of drawing object anchor point(s) to the bar interval values only

Price
Sets the y-axis value of drawing object anchor point(s) to the Data Series OHLC and indicator price values only

Bar and Price
Sets the x and y-axis of drawing object anchor point(s) to be aligned with bar interval values, Data Series OHLC and indicator price values only

[Goodlife]

NinjaScript programming error

My Problem:

First time trying Ninja Trader v7.18Beta in Demo-Mode with Zenfire.
Just installed the software and trying to import some scripts, I get the message:

Import NinjaScript Archive File (.zip) Warning
---------------------------
You have custom NinjaScript files on your PC that have programming errors. These errors must be resolved before you can import a NinjaScript Archive File.

The same message comes with "Export NinjaScript" and "Remove NinjaScript Assembly".

How can this problem be resolved, please?

P.S. Also NinjaTrader 6.5 installed on the system (Win7 Pro 64-Bit).