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Error when saving options
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Hello Remek,
Can you please post your log and trace files for the date the error occurred. You can find log and trace files at the following locations.
Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20100615 for today. (log.yyyymmdd for any other date)
Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.20100615 for today. (trace.yyyymmdd for any other date)
In addition, please restart NinjaTrader and check if the crash persists when performing the same steps.JasonNinjaTrader Customer Service
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Hi Jason,
Here are requested files. I attached files from today and yesterday. I closed NT but error still exists.Last edited by Remek; 06-15-2010, 05:02 PM.
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Hello Remek,
I checked your files and it list the following crash:
2010-06-15 18:59:16:588 ********* exception trapped *********
2010-06-15 18:59:16:588 The requested operation cannot be performed on a file with a user-mapped section open.
2010-06-15 18:59:16:588 at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
Please check if your virus scanner or any other application locks files in the (My) Documents-->NinjaTrader 7 folder, which NinjaTrader needs to write to. Please make sure to configure your virus scanner so that none of the files in directory above would be locked. Or remove that directory from the scanning list.JasonNinjaTrader Customer Service
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