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Migration
Hi, upon migrating the 6.5 data on the first startup, it had an "out of memory exception". The only thing that seems to have made it is the Gain connection, I get the familiar chime and the green connected box but no data on a chart or in the market analyzer box. I set up instruments in the instrument manager with no change. It won't send an email to support. When I start it up I get " detected a problem an needs to shut down" but doesn't shut down. I uninstalled and reinstalled with no change. What do I do next?
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Hello Stem1,
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace file.
You will find the trace file in the My Documents > NinjaTrader 7 > Trace folder.
The file will be named 'trace.YYYYMMDD.txt'.KyleNinjaTrader Customer Service
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