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Ninja Trader 7 will not boot with autoconnect

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    Ninja Trader 7 will not boot with autoconnect

    I set Ninja Trader 7 beta 11 to auto connect to Zen Fire, MBTrading and Yahoo automatically and now it hangs when booting. It starts to boot then goes blank. If I end the Ninja Trader exe in task manager, I am able to boot 6.5. I am unable to open the 7 control panel to uncheck the auto connect boxes. Tried auto connecting to all 3 data providers at one time so I don't know what would have happened if I tried only 1 at a time. Using Windows 7 home premium. Any files or things you would like me to try, or should I just uninstall and reinstall?

    #2
    Uninstall/reinstall is not required at this time.

    - Do you have the correct MBT Navigator version installed? Please see here for the correct version http://www.ninjatrader-support2.com/...ad.php?t=21024

    - If that does not make a difference...

    - Let us know and I will have someone try and reproduce this on Monday
    RayNinjaTrader Customer Service

    Comment


      #3
      I do have the correct MBT Navigator. I left the program booting overnight and the control panel was up this morning. I unchecked the auto boot on MBT and Yahoo and left only Zen Fire on auto connect, and it works properly. I haven't tried adding back multiple connections because I don't want to lose the program. Also, assuming it still makes a difference which order you connect to data providers, is there a way in 7 to set the order of provider connection?

      Comment


        #4
        Originally posted by jeff2468 View Post
        I do have the correct MBT Navigator. I left the program booting overnight and the control panel was up this morning. I unchecked the auto boot on MBT and Yahoo and left only Zen Fire on auto connect, and it works properly. I haven't tried adding back multiple connections because I don't want to lose the program. Also, assuming it still makes a difference which order you connect to data providers, is there a way in 7 to set the order of provider connection?
        OK

        - Yes, you can set the order in which they connect by ordering alphabetically under Tools > Accounts Connections.

        - Before you re-order, can you tell me in what order were they auto-connecting that caused the problem?

        - I will then have someone test this on Monday.
        RayNinjaTrader Customer Service

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          #5
          When they finally connected, I believe it was MBT, Yahoo and then Zen Fire, which could have been an alphabetical default or could have been the order in which I checked the auto connect boxes originally.

          Comment


            #6
            My problem may be with MBTrading. I am using a free trial and when I connect to MBT in 7, no matter whether I set it up as a live or demo connection, it says in the bottom of both the 6.5 and 7 control panels that it is "Connecting - MBTrading," although for quotes or charting MBT still gives me current data. MBT Navigator opens and connects fine outside of Ninja Trader.

            Comment


              #7
              Hello,

              I will have someone reply to you on Monday. Thank you for your patience.
              DenNinjaTrader Customer Service

              Comment


                #8
                I have the same problem with MBT. Running WIN 7 PRO, NT7 B11, latest version of MB Nav. Using live MBT data, SIM account.

                I set MBT to autoconnect. NT won't open at all if markets are not trading. I am locked out until Sunday night, it seems.

                Comment


                  #9
                  Hi hotdog,

                  Thank you for your post.

                  I just replied to the other thread that you created for this issue. Please follow up with me there.
                  KyleNinjaTrader Customer Service

                  Comment


                    #10
                    This has nothing to do with the other thread. This is about auto-connect when markets are not trading and the program will not open at all. Nothing here about dropped connections.

                    Anyway, this is jeff2468 's thread. I am just saying I have the same problem that he has reported here.

                    Originally posted by NinjaTrader_Kyle View Post
                    Hi hotdog,

                    Thank you for your post.

                    I just replied to the other thread that you created for this issue. Please follow up with me there.

                    Comment


                      #11
                      Hi hotdog,

                      Thank you for your reply and the clarification.

                      Does this occur only on the weekend, or should I be able to replicate this after market close today?
                      KyleNinjaTrader Customer Service

                      Comment


                        #12
                        Not sure about that. I'll check this evening and let you know tomorrow.

                        Thanks

                        Comment


                          #13
                          hotdog, did you have a chance to retest this issue? I see no issues currently auto connecting to my MBT live account here...may have to try during the 'FX pause period' later.

                          Comment


                            #14
                            I believe this only happens on the weekend. I removed the auto-connect check as I didn't want to get locked out again. I'll try it once more on Saturday.

                            Thanks for following up.

                            Comment


                              #15
                              Ok, thanks - I have it on my list to check on next weekend then as well.

                              Comment

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