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    #16
    fskidd,

    What do you mean switch to other currency pairs? I thought this was just a single instrument. Can you please provide exact listed steps from start to finish with exact instruments used so I can follow them later today? Thank you.
    Josh P.NinjaTrader Customer Service

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      #17
      Originally posted by NinjaTrader_Josh View Post
      fskidd,

      What do you mean switch to other currency pairs? I thought this was just a single instrument. Can you please provide exact listed steps from start to finish with exact instruments used so I can follow them later today? Thank you.
      I have a market analyzer with 26 currency pairs. For example, you can put AUDUSD, USDCAD, USDCHF, EURUSD, GBPUSD and NZDUSD in the market analyzer. Suppose your current active chart is AUDUSD 60 mins chart. Let it run through 5am EST. 2 or 3 hours later, say 8am EST, use the market analyzer to switch the chart to USDCAD and other pairs. You will notice that the data is loss on the chart.

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        #18
        Thanks fskidd. We will look into it.
        Josh P.NinjaTrader Customer Service

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          #19
          fskidd,

          Development has informed me that you should try not recording chart data over midnight as you are using a historical data provider anyways.

          You can turn this off in Tools>Options>Data.
          Josh P.NinjaTrader Customer Service

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            #20
            Originally posted by NinjaTrader_Josh View Post
            fskidd,

            Development has informed me that you should try not recording chart data over midnight as you are using a historical data provider anyways.

            You can turn this off in Tools>Options>Data.
            I try this way today and the problem still exists.

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              #21
              You sure you restarted NT with the recorder disabled? If so, I will try again once I get back to the office as I am currently at the Traders Expo in New York.
              Josh P.NinjaTrader Customer Service

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                #22
                Originally posted by NinjaTrader_Josh View Post
                You sure you restarted NT with the recorder disabled? If so, I will try again once I get back to the office as I am currently at the Traders Expo in New York.
                The problems seem happen only between 5am and 6am EST. And after 6am, everything works fine. You can test it to see if you could reproduce it. thanks!

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                  #23
                  fskidd,

                  Upon retesting without the store data options, pulling up charts came up as expected without the dashed lines. Each time you pull historical data it pulls it from the data provider and places it inside your NT data repository.
                  Josh P.NinjaTrader Customer Service

                  Comment


                    #24
                    Originally posted by NinjaTrader_Josh View Post
                    fskidd,

                    Upon retesting without the store data options, pulling up charts came up as expected without the dashed lines. Each time you pull historical data it pulls it from the data provider and places it inside your NT data repository.
                    OK. Here is the exact steps you can reproduce:

                    1. open a 1 minute chart of any currency pair eg. AUDUSD
                    2. After 5:00am EST, say 5:04am EST, change the symbol of the chart to another pair, eg. EURUSD
                    3. check the time from the data box of current active candle - it shows 5:04am
                    4. Check the time of the candle before the current one - it should show 5:00am - that means NT chart lose 4 candles

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                      #25
                      fskidd,

                      Please clarify if this 5AM is the only time it happens? Please clarify if you have "Get data from server" checked.
                      Josh P.NinjaTrader Customer Service

                      Comment


                        #26
                        Originally posted by NinjaTrader_Josh View Post
                        fskidd,

                        Please clarify if this 5AM is the only time it happens? Please clarify if you have "Get data from server" checked.
                        This happens only between 5:00 am to 6:00am EST. And I confirm that ''Get data from server'' is checked.

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                          #27
                          fskidd, just tried it with latest beta and eSignal here on my end and could unfortunately not reproduce it, is this on a 32 or 64 bit OS?

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                            #28
                            Originally posted by NinjaTrader_Bertrand View Post
                            fskidd, just tried it with latest beta and eSignal here on my end and could unfortunately not reproduce it, is this on a 32 or 64 bit OS?
                            I am using Windows 7 64bit version. I don't know why did that happen on my end.

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                              #29
                              Thanks, Vista 64 bit here - I'll keep an eye on in the mornings here.

                              Comment


                                #30
                                Originally posted by NinjaTrader_Bertrand View Post
                                Thanks, Vista 64 bit here - I'll keep an eye on in the mornings here.
                                I installed a fresh new Windows 7 Ultimate 64bit version on the computer and re-install the NT7 with the latest beta version. The problem still exists.

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