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Indicator not plot correctly

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    Indicator not plot correctly

    I plot a bollinger band over the RSI which is working well on NT7 beta 7. Today I upgraded to beta 8. I uninstalled the beta 7 from control panel and deleted the Ninjatrade folder before I installed the beta 8. After that, the bollinger band disappears. I check the indicators by right click the mouse to choose indicators. And the bollinger band is still in the indicatos list but just not plot on the RSI chart.

    #2
    fskidd,

    What panel is the indicator on and on which scale justification? Any errors in the Control Center logs?
    Josh P.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_Josh View Post
      fskidd,

      What panel is the indicator on and on which scale justification? Any errors in the Control Center logs?
      both RSI and bollinger band are set on panel 2 with scale justification of Right. Where can I see the Control Center logs?

      Actually I didn't change anything. Uninstalled the beta 7, deleted the ninjatrader folder and then reinstalled beta 8. So the setting should remain the same as it works well in beta 7.

      Comment


        #4
        fskidd,

        Your scale justifications is likely the issue. Bollinger bands are generally not within the same price range as an RSI indicator. As such trying to show both in the same panel on the same scale would not work. Please have one on the right scale and another on a different scale and then you should be able to see both indicators.

        Control Center logs is in the Log tab of the Control Center. (On the very right)
        Josh P.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Josh View Post
          fskidd,

          Your scale justifications is likely the issue. Bollinger bands are generally not within the same price range as an RSI indicator. As such trying to show both in the same panel on the same scale would not work. Please have one on the right scale and another on a different scale and then you should be able to see both indicators.

          Control Center logs is in the Log tab of the Control Center. (On the very right)
          I try different scales but still not working. YES, there is an error message in the log --- Error on calling 'OnBarUpdate' method for indicator 'Bollinger' on bar 0: Object reference not set to an instance of object.

          Comment


            #6
            fskidd,

            Please take a screenshot of your indicators dialogue with the Bollinger selected for me. This way I can see exactly what you are talking about. Thank you.
            Josh P.NinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Josh View Post
              fskidd,

              Please take a screenshot of your indicators dialogue with the Bollinger selected for me. This way I can see exactly what you are talking about. Thank you.
              Here are the setting of RSI and bollinger band.
              Attached Files

              Comment


                #8
                fskidd,

                I see now. You are doing indicator on indicator. Misunderstanding earlier. There are known issues with indicator on indicator hosting in B8 that we are currently investigating. Thank you.
                Josh P.NinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_Josh View Post
                  fskidd,

                  I see now. You are doing indicator on indicator. Misunderstanding earlier. There are known issues with indicator on indicator hosting in B8 that we are currently investigating. Thank you.
                  Thanks. I also spot another problem of data on the chart. I find out that everyday when I turn on the computer and login NT7. There will be data lost on the chart for about 8 hour. And I have to right click the mouse and reload all historical data and then the data is back again. Here is the screenshot when I summit this reply.
                  Attached Files

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                    #10
                    Which broker / dataprovider and session templates are you using as this happens?

                    Comment


                      #11
                      Originally posted by NinjaTrader_Bertrand View Post
                      Which broker / dataprovider and session templates are you using as this happens?
                      data feed is esignal. session template is forex.

                      Comment


                        #12
                        Please provide exact steps as to the times you open NT, etc. that we can follow to reproduce. Thank you.
                        Josh P.NinjaTrader Customer Service

                        Comment


                          #13
                          Originally posted by NinjaTrader_Josh View Post
                          Please provide exact steps as to the times you open NT, etc. that we can follow to reproduce. Thank you.
                          I normally open NT on 6pm EST as I live in New Zealand. And this data loss happens the next day 5am EST everyday.

                          Comment


                            #14
                            So to clarify, you open NT7 at 6pm EST. Then you leave it running while connected to eSignal till 5am. At that time, when you come back to view it at 5am it has missing data? Is that what you are saying?
                            Josh P.NinjaTrader Customer Service

                            Comment


                              #15
                              Originally posted by NinjaTrader_Josh View Post
                              So to clarify, you open NT7 at 6pm EST. Then you leave it running while connected to eSignal till 5am. At that time, when you come back to view it at 5am it has missing data? Is that what you are saying?
                              Yes, that's correct. And after a few hours from 5am EST, when you switch to other currency pairs, you will see data is missing on the chart.

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