NT will not connect

tommyjames

Junior Member

Join Date: Nov 2007

Posts: 204
#1

NT will not connect

11-11-2009, 08:59 AM

Today NT gives a bunch of errors when trying to connect. All charts are blank. I have restarted and reset the database. Attached are the errors
Attached Files
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NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#2

11-11-2009, 09:24 AM

tommyjames, what other windows do you have opened when this occurs? Please delete any workspace files, restart NT7 and then connect to TDA - is this basic connection working and do you get L1 data in the Control Center?
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tommyjames

Junior Member

Join Date: Nov 2007

Posts: 204
#3

11-13-2009, 09:16 AM

I just have 3 chart windows. So I will lose my charts?
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NinjaTrader_JoshP

NinjaTrader Product Manager

Join Date: May 2007

Posts: 17520
#4

11-13-2009, 09:44 AM

Deleting the workspace will cause you to lose the charts, unfortunately yes.

Josh P.NinjaTrader Customer Service
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