Ninja 7 Startup Problems

[latkinso]

Hi

The ninja 7 does not open and produces and error message that
workspace cannot open and program needs to close, I have attempted
to fwd logs to you but that seems to lockup the program completely.

Error Msg reads: unable to restore workspace: Specified index where the row is to be added is not valid.. It must be non-negative and less than or equal to the rows count. Parameter name: Index Actual value was 1.

Any suggestions ? It will allow me to build new charts


Lynn

[NinjaTrader_JoshP]

Lynn,

Did you migrate from 6.5? Please send an email directly to support [at] ninjatrader [dot] com and include the workspace in question as an attachment. In the subject please have Attn Josh and include a link to this thread. Thank you.

To address the issue please try deleting all your workspaces and then try rebuilding them as NT7 compatible ones.

[latkinso]

Startup Problems

Hi Josh

You are correct, it appear these workspaces were migrated in from 6.5.

What is the best way to delete a workspace ? as I dont see that option in
the dropdown window.

Also I am not getting streaming live data for todays session

Thanks

Lynn

[NinjaTrader_JoshP]

Lynn,

Close NT, go to Documents\NinjaTrader 7\workspaces and remove the workspaces.

Check your instrument session templates that you are using. In 6.5 the default chart would be 24/7. In 7, charts use session templates pertaining to their particular instrument.