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Partner 728x90
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NinjaTrader
Get Phone Support
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NinjaTrader_Chris
Suggestions and Feedback
Hello Traderman,
We do offer phone support, we just do not have an inbound phone support number. If we are unable to resolve your inquiry within a few emails and in a timely manner, we immediately schedule a call and a remote assistance session where we log into your PC with you on the telephone to resolve your issue.
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I don't think I've ever waited "hrs for a reply". The email responses are very quick, oftentimes inside of 15 minutes.Originally posted by trademan View PostA company like Ninja needs phone support ask your clients what they want. . . who wants to wait hrs for a reply . . . surely a company like you can provide this. . .
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