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Hello defa0009 ,
Thank you for reaching out.
Please send in your log and trace files so that we may look more into what may be occurring.
You can do this by going to the Control Center-> Help-> Email Support
Make sure to categorize your request at the top.
Ensure 'Log and Trace Files' is checked will include these files. This is checked by default.
If you could also provide a screenshot of what you are seeing, that would be appreciated.
Thanks in advance, we look forward to helping resolve this issue for you.Erick P.NinjaTrader Customer Service
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