We would like to take a closer look at your workspace settings and the data that has been downloaded for this instrument.
Could you please forward us your workspace and database files?
The easiest way to do this is by clicking on Help > Email Support.
Please select all additional options under "Other files" and add the following note to the email, we can then associate it with your post:
ATTN Manfred 2955903
Please note; After clicking on 'send' it will likely take a few minutes before this window closes, based on how much historical data has been downloaded.
Thank you in advance!
Comment