rare error

[milfocs]

Hi, I've been operating various strategies using a vps for weeks now. So far there was no problem but in the last 2 days I experienced the same error 4 times. the question is that I enter with a long contract (for example), the strategy puts the stop and the profit (always calculating to the tick) and when the price reaches the stop or the profit the operation is closed but then enter with a short contract.
it is as if when the price reaches the stop, the operation is closed, but the strategy does not know that it has been closed and places the stop again, and naturally I go short. Luckily, I have the robot programmed for when this happens and it shuts down automatically, but getting in and out for nothing has a cost (comosssions and slippage).
I have a vps in Chicago with 64GB of ram, I think that's plenty.
I would like to know if this error is common, and if you know how to prevent it from happening.
thank you very much

[NinjaTrader_ChristopherJ]

Hello milfocs,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.