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Unable to view the chart for a few days

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    Unable to view the chart for a few days

    ​I opened a new chart with NQ 06-24 future contract and loaded the data for 180 days(see screenshot below). And i went to see what happened on March 27th during the market open but i don't see the data for Mar 27,28,29.
    After Mar 26 midnight, the chart shows Mar 31 18:00.(see screenshot below)
    I also noticed data is missing for few days in April too.

    What is this data missing?
    And How do i get this data to show up on my chart?
    The reason i need this data is because i want to manually backtest one of my strategy.



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    #2
    Hello psangram,

    Thank you for your post.

    I have moved this to the technical support section of the forum since your question is not related to strategy development.

    Who is your data provider?

    Does this behavior persist if you right-click on your chart and select 'Reload Historical Data'?

    If it does, let's try removing and redownloading the Historical Data from this instrument using the following steps:
    • Disconnect from your Data Provider
    • Go to the Control Center > Tools > Historical Data > Edit window
    • Right-click on the data listed for this instrument and select 'Remove'
    • Restart NinjaTrader and reconnect to your Data Provider for the data to be redownloaded from their servers.

    Please feel free to ask any additional questions as well.​

    Comment


      #3
      Thank you for moving it to the right forum.

      How do i find my data provider?
      In connections i see the following:

      Click image for larger version

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      Comment


        #4
        Hello,

        Those are your current data providers.

        Did you try the instructions for Reloading historical data from my previous response?

        Comment


          #5
          Yes, i tied and it worked for few days but not working for 3/29.
          I am unable to get the data for 3/29 eve after performing the above steps you mentioned.

          Click image for larger version

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          Comment


            #6
            Hello,

            March 29th was Good Friday, a holiday. The market was closed that day and therefore there is no historical data for that day.

            Comment


              #7
              My bad, sorry for not verifying it on my end.
              Everything else is looking good so far.

              Thank you for providing a quick solution for my problem.

              Comment

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