Error

[Jonker]

Since the last upate, i have a Data proplem.

I cant read cum delta anymore. i use APEX Tradovate accounts have data subscriptions.

Error is Please go to the Plans section of the Client Dashboard to add örder flow + functionality.

What can i do to fix this problem after the ninja platform update?

Regards..FGE

[NinjaTrader_Manfred]

Hello FGE,

Thank you very much for your post and welcome to the NinjaTrader forums!

This error indicates that the account you used to launch NinjaTrader Desktop is not enabled for the Order Flow+ Suite.

If you have subscribed to this Add-On on a different account, please use this account to launch NinjaTrader Desktop.

Please don't hesitate to let me know if you have any further questions about this!

[Jonker]

Thanks for the answer but still have the problem, downloaded plaform again, checked connections etc.
Still no data data for the volume indicators.
Is there an other way to fix the problem?

regards

[NinjaTrader_Manfred]

Hello Jonker,

Thank you very much for your reply.

Could you send us your log & trace files? I would like to take a closer look at the reported error.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to this post.

Thank you in advance, I look forward to your email!

[Jonker]

Thank you very much,

Sent the email.

Great service!!!