A question about fees & commissions

[RLS71259]

I'm trying to figure out the fees and commissions and hoping someone can explain something to me.

I took a 2 contract trade on MYM and closed it with a $46.00 gross profit.

I expected the fee's and commissions to be $0.87 cents (the quoted "ALL IN RATE") times 4 -- but it was times 6 for a total free/commission of $5.22 on the trade.

Why was the "ALL IN RATE" charged 6 times on one 2 contract trade (this was on a demo account if that possibly matters)?

EDIT:

<DOH!>

My bad. The other 2 charges were for a new 2 contract position I had opened already. Sorry I wasted your time.

[NinjaTrader_Clayton]

Hello RLS71259,

Thank you for the message.

Please know that the forum is NOT a good place to investigate your account, fills, or fees as this is publicly facing.

• It would be better to write in directly so that we can share more specific account information and actually look at your backend settings.

As NinjaTrader Support, we only have information on the Commissions and Fees through a NinjaTrader account.

• If these orders were placed with an Evaluation account or another broker, you would have to reach out to them directly for more details and information on your Commissions and Fees with them.

With a NinjaTrader Brokerage Account, here are the Commissions and fees on 4 contracts of MYM:

• 
  • https://ninjatrader.com/PDF/ninjatra...ommissions.pdf

If you still have any further questions, please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

Please let us know if we may provide any further assistance.