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Data Feed Change

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    Data Feed Change

    I am currently paying for the compined data feed if i want to change it to single which is like $18 for CME since i only trade the ES , how can i do that and will i be charged twice ?

    I heard that i should cancel the one am having now on Friday the 30th and then subscribe to the new on on the 1st of September is this the case ?

    Thank you vey much

    #2
    Hello Jccla,

    Thank you for posting.

    Is your account with NinjaTrader Brokerage? If so correct to ensure you are not double billed you would want to cancel your current subscription then subscribe again to desired exchange on the 1st of the month.

    You may edit or cancel your live Market Data Subscription from the Settings > Plans page of your NinjaTrader Account Dashboard in the "Market Data" section.​

    To cancel your subscription, select the "Cancel Renewal" button. Any paid subscriptions you cancel will remain active on your account until the end of the current calendar month.

    A visual walkthrough of this process may be found here in our Help Center - How Do I Change or Cancel my Existing Data Subscription?

    Please let us know if we can be of further assistance.​
    Christopher J.NinjaTrader Customer Service

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      #3
      Thank you very much Christopher, I will cancel tomorrow and get the new one on the first

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