Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

New NT installation

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    New NT installation

    Hi.
    I'd like to install a new instance of NT to another PC. My first installation is working fine (ver. 8.1.1.7 64-bit), but the new one not (8.1.3.0 64-bit ).
    I'm using the correct Username/Password, but the console asks me to choose the type of trade: i choose "SIMULATION" trade, but then i got this error message (see attachment) "Simulation: No accounts were found for this account type.Make sure you've chosen the correct value for Account type in your connection settings. (Logon failed)".
    Could you help me please?

    Thank you​
    Attached Files

    #2
    Hello StefanoMuscariello,

    Thank you for posting.

    So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) A copy of your log and trace files.

    Please follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as an attachment in your email
    • Once complete, you can delete these compressed folders.
    ​Thanks in advance.
    Christopher J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    129 views
    1 like
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    74 views
    1 like
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    117 views
    2 likes
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    111 views
    1 like
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    89 views
    0 likes
    Last Post CarlTrading  
    Working...
    X