Login Issues w/Google ID and Ninjatrader.com website vs desktop platform

[Spiderbird]

Hi there,

I'm a lifetime license holder of Ninjatrader, and I'm having some weird login issues lately.

I can log into my desktop platform just fine using my Google ID.
However, the same process (logging in with my Google ID) to get the updated desktop version is trying to create a new account for me on the website.

Is there some sort of migration I was supposed to do?
Let me know when you have a moment.

[NinjaTrader_ChristopherJ]

Hello Spiderbird,

Thank you for posting.

No migration is required. So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body, attach a screenshot of the page that is displayed and a copy of the google Username you are using to login.

Thanks in advance.

[Spiderbird]

Just sent. Thanks!