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Funding account by credit card or paypal

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    Funding account by credit card or paypal

    Hi NT support,

    Why funding account is still 20th century old awkward method?!

    Why don't you add online funding by credit card or PayPal? What's the big deal?

    The reason in writing this because your current method is very old and time wasting.

    For international wire here is my pathway:

    1- Add beneficiary.
    2- wait 24 hours to activate it.
    3- try to add the the little notes on the wire fund instruction which is adding trader name and trader account. (takes 1 day visit to the bank for every deposit). (I'm here now but not yet finished because I have to take time off my work to go to the bank stand in lines on Thursday)
    4- wait 2 to 3 business days for the wire to be received by NT.
    5- fingers cross until NT recognize the sender is the same account holder at NT.

    This is entire week for funding, why it's interesting to waste your clients time and make their life harder? This can be avoid with online funding in seconds.

    The worst part if I am abroad I will have to go back to my country

    Just imagine Amazon or gas station or restaurant or hospital do business the way you do? the wasting time of many people.

    Sorry but I could not be silence about it. It made me sick because Noone do business like this anymore except you.




    #2
    If you insist to continue using bank account wires then why not do it like tradestation they give their clients beneficiary bank account at JP Morgan then deposit and withdraw go directly without broker involvement.
    But the little notes to further credit to this guy is no longer recognized by banks nowadays which will require manual waste of time over the counter transaction.

    Comment


      #3
      Hello futureszone,

      Thank you for the message.

      Please know that NinjaTrader has recently added the ability to fund your account via Debit card which can also be done by International users as well.
      For more information on all of the ways to deposit funds, please visit the link below:​
      ​​​​​​​If you have any further ​questions about funding your account, please write into our support team directly so that we can also look up your account information and provide insight that is more informed and specific to you and your account situation. (The forum is a publicly facing location so we do NOT want to discuss personal or private things here)
      • You are always welcome to send an email to Support[AT]NinjaTrader[DOT]com with your questions or suggestions

      ​​​​​​​Please let us know if we may provide any further assistance.

      Comment


        #4
        Hello Clayton G.

        yes i saw it last week thank you for your concern and thanks to NT for hearing me this is such a relief i already linked my card. although, still takes 72 hours to process the funds how i wish in near future to be immediately for the benefit of both of us.

        many thanks again and happy weekend

        Comment


          #5
          Originally posted by Frithat
          I completely understand your frustration. The process you’ve described is unnecessarily complicated and time-consuming, especially when modern options like online payments are widely available and efficient. For a smoother experience, many businesses have already implemented payment methods like credit cards or platforms such as PayPal, making transactions instant and much more user-friendly. It’s surprising that this hasn’t been addressed yet. Adding more convenient payment options would not only save time but also improve customer satisfaction.




          bad chatgpt bot

          Comment


            #6
            I had the same question a while ago and found that using Antom Payment Solutions made it a lot easier to handle funding through alternative methods. It worked smoothly for me without needing to deal with traditional bank transfers.
            Last edited by AunkerSlave; 04-29-2025, 05:34 AM.

            Comment


              #7
              Originally posted by futureszone View Post
              Hi NT support,

              Why funding account is still 20th century old awkward method?!

              Why don't you add online funding by credit card or PayPal? What's the big deal?

              The reason in writing this because your current method is very old and time wasting.

              For international wire here is my pathway:

              1- Add beneficiary.
              2- wait 24 hours to activate it.
              3- try to add the the little notes on the wire fund instruction which is adding trader name and trader account. (takes 1 day visit to the bank for every deposit). (I'm here now but not yet finished because I have to take time off my work to go to the bank stand in lines on Thursday)
              4- wait 2 to 3 business days for the wire to be received by acft calculator.
              5- fingers cross until NT recognize the sender is the same account holder at NT.

              This is entire week for funding, why it's interesting to waste your clients time and make their life harder? This can be avoid with online funding in seconds.

              The worst part if I am abroad I will have to go back to my country

              Just imagine Amazon or gas station or restaurant or hospital do business the way you do? the wasting time of many people.

              Sorry but I could not be silence about it. It made me sick because Noone do business like this anymore except you.


              I want to express some honest frustration with your current funding process—it feels outdated and unnecessarily complicated, especially in today’s world where digital payments are the norm.

              Having to go through international wire transfers with multi-day waits, 24-hour beneficiary activations, and in-person bank visits is not only time-consuming, it’s disruptive. For those of us working full-time or living abroad, it's a real burden. A simple online funding option via credit card or PayPal would make a huge difference and align your platform with the convenience users expect in 2025.

              Please consider streamlining this part of your service. Fast, secure online payments aren't a luxury—they're the standard.

              Comment

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