connection issue with prop firm

[trimpy]

Hello,

Last week, I successfully set up my VPS and connected my prop firm account to NinjaTrader without any issues. However, today I’m encountering problems. I can no longer see my prop firm account, and I even tried deleting the connection to set it up again, but that didn’t work either.

I’ve reached out to the support team of my prop firm, but I thought it might be helpful to ask here as well. Does anyone have any insights or suggestions on what might be causing the issue?

Thank you in advance!

[NinjaTrader_ChristopherJ]

Hello trimpy,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.