I keep getting an alert in the mobile app that I don't have enough stoploss orders, though every entry has a stop as part of it. Why am I receiving this?
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"Not enough stoploss orders"
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"Not enough stoploss orders"
I'm managing my orders using a custom class to stop and update a bunch of info as needed. I also manage my stop and take price here, and when I hit my 'stop' I submit and exitorder.
I keep getting an alert in the mobile app that I don't have enough stoploss orders, though every entry has a stop as part of it. Why am I receiving this?Tags: None
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Hello,
Thank you for your post.
Please follow the steps below to email us to platformsupport[AT]ninjatrader[DOT]com your screenshot of the error message, account number if your account is with NinjaTrader Brokerage and log, trace files if you are using NinjaTrader Desktop.- Open the Windows File Explorer (hotkey = Windows key + E)
- Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments
- Once complete, you can delete these compressed folders.
Oxana R.NinjaTrader Customer Service
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