Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Red button (connection lost) on ninja trader

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Red button (connection lost) on ninja trader

    Hello, im using a VPS and ninja trader on it and lately im getting red button (connection lost) and i have no idea why, cause vps network should be stable so what can be the issue?

    #2
    Hello,

    Thanks for posting.


    I'd like to review your log and trace files for this item, which should not be posted publicly on the forum. You can send me your log and trace files so that I may look into what occurred by going to the Control Center-> Help-> Email Support. Please ensure 'Log and Trace Files' is checked to include these files. This is checked by default.

    Please include a link to this forum thread and reference the following ticket number in the body of the email: 04177308 ATTN: Drew​

    Comment


      #3
      Sometimes, firewall settings or security software on your VPS can interfere with the connection to NinjaTrader servers.

      Comment


        #4
        Hi I've signed up to ninja trades but didn't receive the license key

        Comment


          #5
          Hello Kushnood,

          Thanks for posting.


          I would recommend reaching out to our support team directly with this question at Support (at) NinjaTrader [dot] com. We'll be happy to assist further!

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by sjsj2732, Today, 04:31 AM
          0 responses
          20 views
          0 likes
          Last Post sjsj2732  
          Started by NullPointStrategies, 03-13-2026, 05:17 AM
          0 responses
          279 views
          0 likes
          Last Post NullPointStrategies  
          Started by argusthome, 03-08-2026, 10:06 AM
          0 responses
          279 views
          0 likes
          Last Post argusthome  
          Started by NabilKhattabi, 03-06-2026, 11:18 AM
          0 responses
          130 views
          1 like
          Last Post NabilKhattabi  
          Started by Deep42, 03-06-2026, 12:28 AM
          0 responses
          89 views
          0 likes
          Last Post Deep42
          by Deep42
           
          Working...
          X