Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Unhandled exception: The directory is not empty.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unhandled exception: The directory is not empty.

    I'm trying to import "March2013S&C - CamarillaPoints ATS" from the version 8 strategies and I'm getting an error "Unhandled exception: The directory is not empty." Any ideas?

    Thanks!

    #2
    Hello Style,

    I noted you have another post regarding importing failing currently. Have you been able to successfully import items previously?

    Could you email our platform support[at]ninjatrader.com for further assistance? I would like you to attach the log and trace files for me to review your installation for errors. I was able to import the item noted here on my end, so this may have to do with errors in your installation.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

    Open your NinjaTrader 8 folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once complete, you can delete these compressed folders.


    I look forward to being of further assistance.

    Comment


      #3
      I emailed support. Thanks!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Mindset, 04-21-2026, 06:46 AM
      0 responses
      90 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Started by M4ndoo, 04-20-2026, 05:21 PM
      0 responses
      137 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Started by M4ndoo, 04-19-2026, 05:54 PM
      0 responses
      68 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Started by cmoran13, 04-16-2026, 01:02 PM
      0 responses
      120 views
      0 likes
      Last Post cmoran13  
      Started by PaulMohn, 04-10-2026, 11:11 AM
      0 responses
      69 views
      0 likes
      Last Post PaulMohn  
      Working...
      X