Announcement

Collapse

Looking for a User App or Add-On built by the NinjaTrader community?

Visit NinjaTrader EcoSystem and our free User App Share!

Have a question for the NinjaScript developer community? Open a new thread in our NinjaScript File Sharing Discussion Forum!
See more
See less

Partner 728x90

Collapse

Unhandled exception: The directory is not empty.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unhandled exception: The directory is not empty.

    I'm trying to import "March2013S&C - CamarillaPoints ATS" from the version 8 strategies and I'm getting an error "Unhandled exception: The directory is not empty." Any ideas?

    Thanks!

    #2
    Hello Style,

    I noted you have another post regarding importing failing currently. Have you been able to successfully import items previously?

    Could you email our platform support[at]ninjatrader.com for further assistance? I would like you to attach the log and trace files for me to review your installation for errors. I was able to import the item noted here on my end, so this may have to do with errors in your installation.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

    Open your NinjaTrader 8 folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once complete, you can delete these compressed folders.


    I look forward to being of further assistance.
    JesseNinjaTrader Customer Service

    Comment


      #3
      I emailed support. Thanks!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by llanqui, Today, 10:32 AM
      0 responses
      2 views
      0 likes
      Last Post llanqui
      by llanqui
       
      Started by StockTrader88, 03-06-2021, 08:58 AM
      45 responses
      3,992 views
      3 likes
      Last Post johntraderuser2  
      Started by TAJTrades, Today, 09:46 AM
      0 responses
      8 views
      0 likes
      Last Post TAJTrades  
      Started by rhyminkevin, Yesterday, 04:58 PM
      5 responses
      62 views
      0 likes
      Last Post dp8282
      by dp8282
       
      Started by realblubb, Today, 09:28 AM
      0 responses
      8 views
      0 likes
      Last Post realblubb  
      Working...
      X