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    Log Error

    I keep getting this error: "There was a problem subscribing to market data for VX DEC24: Symbol is inaccessible",when enabling a strategy, only happens for vx, not NQ, ES, YM or any others. I am subscribed to market data, why is this happening?

    #2
    Hello samish18,

    Thank you for your post.

    Please reach out to your data provider so they can look into the data enablements on your account.

    If you're getting data from NinjaTrader, reach out to us at clientservices[AT]ninjatrader[DOT]com or send an email directly from the platform to support by going to Help > Email Support.

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