Why my Stop order was filled at a non-existing price ?

[utilizator]

Hello,

The stop price was filled at a non-exiting price, not seen in any of the Last-Bid-Ask charts.

The info I found in the thread

https://forum.ninjatrader.com/forum/ninjatrader-7/strategy-development-aa/4732-this-is-simply-not-possible

is not clear to me on why this can happen nor in how I should handle this situation.

Could you advise please ? Thank you.

Hopefully I provided all relevant info herein -- the NT8 trace file, screenshots of the trade and the Last-Bid-Ask charts

[NinjaTrader_Gaby]

Hello utilizator,

Thank you for your post.

Please do not post your log or trace files on the forum as these can contain sensitive information. I have removed the file from your post.

If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

If your trade(s) are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk by emailing [email protected].


If you would like support to review the trade in your log and trace files, please reach out to clientservices[AT]ninjatrader[DOT]com with your log and trace and the Order ID for the order. You can reference case id 05779120