Strategy grid showing duplicate strategies

[hashpat]

Hi,

I am seeing a strange behavior in Ninja trader 8. When I try and add a strategy, I am seeing more than 1 strategy at the same name !

A screen shot is posted below :

[hashpat]

Can someone please respond ?

[NinjaTrader_LuisH]

Hello hashpat,

Thank you for posting on the NinjaTrader forums.

Does this happen with all imported strategies or just this one? You can try to import another valid strategy and see if happens again. This will help you isolate the behavior and determine your next steps.


As a side note, please note that you're always welcome to email us at support@ninjatrader[dot]com if you do not hear back from us here. Of course, we'll do our best to respond as quickly as feasible but in the off chance you don't hear back this is an option.



Thank you in advance.

[hashpat]

Hi Luis,

As you can see, it's happening for multiple strategies. Maybe happening for ones I created but regardless of that, this is an issue

What is the solution for this ?

And in the future I will send email to the support email


-H

[hashpat]

Can I please get a response

[NinjaTrader_Erick]

Hello hashpat ,

Thank you for reaching out.

Did you send in your platform files as previously instructed?

In any case, from your screenshot, I am not seeing that the default strategies are duplicated, only the FuturesBuyAboveSellBelow.

Have you contacted the vendor of your 3rd party add-on regarding this issue?

Please note that our troubleshooting with 3rd party add-ons is limited and we advise reaching out to the Developer as they will be expert on their piece of software.

I would recommend you remove it from your platform.

Custom NinjaScripts/Add-ons can be removed in one of two ways from within NinjaTrader 8:

• Add-ons can come as packages called 'assemblies'. An assembly can be removed by going to Tools > Remove NinjaScript Assembly > Select the assembly you wish to remove > Remove.
• To remove NinjaScript individually you can go to New > NinjaScript Editor > Double click on the 'Indicators' (or the relevant) folder > Right click on the add-on you wish to remove and select 'Remove'. Repeat these steps for all add-ons you wish to remove.

Or you can Shut down NinjaTrader, and go to your Documents\NinjaTrader 8\bin\custom and manually remove or delete the "FuturesBuyAboveSellBelow" and any related files from the folder. Then you can try to re-install your custom script.

To re-import:

1. Download the NinjaScripts to your desktop, keep them in the compressed .zip file.
2. From the Control Center window select the menu Tools > Import > NinjaScript Add-on...
3. Select the downloaded .zip file
4. NinjaTrader will then confirm if the import has been successful.

Critical - Specifically for some NinjaScripts, it will prompt that you are running newer versions of @SMA, @EMA, etc. and ask if you want to replace, press 'No'

If the same is still occurring after reinstalling I would recommend reaching out to the Developer to assist further. If the developer needs assistance (or if you are the developer) they may reach out to our Engineering Support Team directly at [email protected]

Please let us know if you have any other questions.