Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

ShareService to text message no longer appears to be working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    ShareService to text message no longer appears to be working

    Share services have been working great, but lately I've been noticing all messages failed to reach my phone. I've gotten an error message in my email saying "Delivery incomplete" and "The Remote server as 451 4.2.0 server temporarily unavailable AUP#MXRT."

    When I do the test email, everything gets to my email.

    Any clue what could cause this?

    Then last night suddenly it sent a ton of messages. I put a test code in this morning. Log shows the message was sent, but I received nothing on my phone. I haven't gotten a failed message notification in email yet. I am wondering if it is a problem with the WIFI network I am using.

    else if(
    State == State.Realtime
    && Test_Message == false
    )
    {
    Test_Message = true;
    Share(@"Person_1",@"The Two Pillars are active", @" ");​
    }

    #2
    Hello RISKYBUSINEZZ,

    This could be your email provider specifically blocking sms/mms through email. If you are sending many alerts it could potentially be flagged as spam. As a first step I would suggest setting up a second share service using a completely different email provider to check if that is able to work when sending the sms/mms. If the result is successful you can continue using that email for sending instead, if it continues to have the same errors we can troubleshoot further at that point.

    Comment


      #3
      So to provide an update, my email test messages no longer work. I'm not sure what is going on. This was fine yesterday. I am working on setting up a second email address with outlook. So far I have not had any luck sending messages with this method either.

      This is my main task for improvement today, so I'll keep you updated on how it goes.

      Comment


        #4
        Hello RISKYBUSINEZZ,

        Try using a gmail account with 2-step verification and an application specific password.

        I have a video that demonstrates the process of setting up gmail as a share service.


        And using this to send an email after an alert.


        And a link to the training video for Alerts on YouTube.


        Below I am providing a link to the help guide on 'Managing Share Services'.
        http://ninjatrader.com/support/helpGuides/nt8/en-us/index.html?general_section.htm#ManagingShareServic es

        As well as a link to the instructions for common SMTP server setups.
        http://ninjatrader.com/support/forum...ad.php?t=45339​​
        Chelsea B.NinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by NullPointStrategies, Today, 05:17 AM
        0 responses
        43 views
        0 likes
        Last Post NullPointStrategies  
        Started by argusthome, 03-08-2026, 10:06 AM
        0 responses
        124 views
        0 likes
        Last Post argusthome  
        Started by NabilKhattabi, 03-06-2026, 11:18 AM
        0 responses
        65 views
        0 likes
        Last Post NabilKhattabi  
        Started by Deep42, 03-06-2026, 12:28 AM
        0 responses
        42 views
        0 likes
        Last Post Deep42
        by Deep42
         
        Started by TheRealMorford, 03-05-2026, 06:15 PM
        0 responses
        46 views
        0 likes
        Last Post TheRealMorford  
        Working...
        X