Strategy randomly disables itself

[RISKYBUSINEZZ]

I'm not sure why this happens, but occasionally my strategy just turns itself off for an instrument. I have the share service set up to send me notifications when a set up occurs, but I haven't set it up to send notifications on strategy activation or de-activation. Is there a way to do this?

For instance, if I run the strategy on MES, RTY, or MNQ. Sometimes the strategy on MNQ would randomly stop working. it could be any of the 3 instruments. I get no messages in NT8 message center.

Could a strategy de-activate if I change the data series from extended hours to real time?

[NinjaTrader_Gaby]

Hello RISKYBUSINEZZ,

Thank you for your post.

Are you experiencing any connection losses?

Are there any try/catch blocks within the strategy that might be causing the Log to ignore exceptions?

You should always get a reason in the log for strategy termination if the strategy gets an error and shuts itself down. Is your RealtimeErrorHandling set to RealtimeErrorHandling.StopCancelClose or something different?

Could a strategy de-activate if I change the data series from extended hours to real time?

Could you explain what you mean by "extended hours to real time"?

[RISKYBUSINEZZ]

No try/catch blocks. Though I may end up trying some. See attached log. Sorry it's a PDF.

Per my latest code:

RealtimeErrorHandling = RealtimeErrorHandling.StopCancelClose;

Also, the log shows a message was sent via text to my phone, which it did not do. I checked with the other numbers and they did not receive a message either. In the past the text messages have worked great.

Real trading hours vs extended hours just refers to the Data series parameter I am using for the trading.

[RISKYBUSINEZZ]

Around 10:43 you can see where the strategy was disabled.

[NinjaTrader_Gaby]

Hello,

Please do not post your log files on the forum - these contain sensitive information.

Send the log and trace files directly to our support email.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: Case Number: 04515014 ATTN Gaby