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Error on Ninja8 log that frozes a chart

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    Error on Ninja8 log that frozes a chart

    Hello guys,

    Im debugging in Ninja, but cant find the origin of this issue: Chart rendering failed. There is likely a problem with a chart object's OnRender method. D2D error = 'An item with the same key has already been added.'

    Dont know if it cames from an indicator or strategy I have installed on my Ninja.

    Please help!

    #2
    Hello facuevasm,

    Thanks for your notes.

    Please write in to support[at]ninjatrader[dot]com with a brief description of your question and attach your log and trace files to your email by following the steps below. One of our Support technicians will be happy to investigate this matter and assist you as soon as they are available.

    Follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    ​We look forward to assisting further.
    <span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>

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