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Stop price cant be changed below the market

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    Stop price cant be changed below the market

    Hi,

    I am getting the error " Playback101, Stop price can't be changed below the market, affected Orde: BuyToCover 1 StopMarket @ 15436"

    Instrument NQ SEP23
    Date/Time when occurs: August 7, 2023 3:35pm

    Find attached the different prices:

    - Price of the EntryShort
    - Price saved in the input variable (InitialStopShort)​
    - Price of the BID
    - Price of the ASK

    As you can see I wanted to setup a Stop 7 points far from the entry price, and the BID and ASK price are close to the entry price.
    Even I tryed to set it up more far away from the entry price, but unfortunatelly I get the same error message.

    So why I am getting such error?

    Thanks in advance for your support.



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    Kind regard,
    Samario
    Attached Files

    #2
    Hello Samario,

    Thank you for your post.

    I would like to review your log and trace files to get a better idea of what occurred leading up to the error message. These files can be sent by going to the Control Center-> Help-> Email Support. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default. Please include "ATTN Emily C" in the subject line along with a link to this forum thread in the body of the email.​

    Thanks in advance; I look forward to your response and helping to resolve this item.

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